In America, customer service is amazing and revolutionary. You can be taken care of within minutes (usually); banks and post offices are open late. You can always find time to go take care of stuff during your free time.
In Israel, it's not like that. Sometimes a store or place is open during the work day, and sometimes for only an hour. I'm pretty sure they find out what hours you aren't available, and that is when they decide to open.
You can go to a bank, and the sign will say: "Open whenever Stiebel isn't available.":)
It's funny cuz it's basically true.
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